Payment Policy
This Payment Policy explains the payment methods accepted on ariana-london.com and how payments are processed when you place an order with Ariana London.
By completing a purchase on our website, you confirm that you are authorised to use the selected payment method and that the payment information you provide is accurate and complete.
Accepted Payment Methods
We accept the following payment methods at checkout:
Cards
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Visa
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Mastercard
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Diners Club
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Discover
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Maestro
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UnionPay
Wallets
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Apple Pay
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Google Pay
All payments are securely processed through Shopify’s PCI-compliant payment infrastructure. We do not store or have direct access to your full payment card details.
Currency
All prices and transactions on ariana-london.com are processed in GBP (British Pounds Sterling) unless otherwise stated at checkout.
Payment Authorisation & Verification
By placing an order, you authorise us to charge the full order amount (including applicable taxes and shipping) to your selected payment method.
In some cases, additional verification may be required to protect against fraud. Orders may be delayed or cancelled if payment authorisation fails or if further verification cannot be completed.
Failed or Declined Payments
If your payment is declined:
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Please check that your billing details match your payment provider’s records
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Try an alternative payment method
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Contact your bank or payment provider for further assistance
We are not responsible for fees or charges applied by your bank or payment provider.
Refunds
Approved refunds are issued to the original payment method used at checkout.
Refund timelines are outlined in our Return & Refund Policy and may vary depending on your bank or payment provider.
Contact Information
Website: Ariana London
Registered Address:
71–75 Shelton Street
London, WC2H 9JQ
United Kingdom
Company Name: RISHI MEHTA LIMITED
Company Registration Number: 14965317
Warehouse Address: 67 Hailey Rd, Erith DA18 4AU, United Kingdom
Email: support@ariana-london.com
Telephone: +442038078250
Customer Service Hours:
Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time)
Saturday and Sunday: Closed
Response Time:
24–48 hours (working days)
If you need any further help or clarification regarding this page, you can reach us through our Contact page: https://ariana-london.com/pages/contact