FAQs

Where do you ship?

We currently ship within the United Kingdom only.


How long does delivery take?

  • Order handling: 1–3 business days (Monday to Friday)

  • Transit time: Typically 7–9 business days (Monday to Friday)

  • Estimated delivery time: Approximately 8–12 business days

Delivery times are estimates and may vary during peak periods or due to carrier delays.


How much is shipping?

We offer free UK tracked shipping on all orders.

There are no additional shipping or handling fees unless stated at checkout.


Can I change or cancel my order?

If you need to change or cancel an order, please email support@ariana-london.comwith your order number as soon as possible.

If the order has not yet shipped, we will do our best to update or cancel

Contact Information

Website: Ariana London
Registered Address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom

Company Name: RISHI MEHTA LIMITED

Company Registration Number: 14965317

Warehouse Address: 67 Hailey Rd, Erith DA18 4AU, United Kingdom

Email: support@ariana-london.com
Telephone: +442038078250

Customer Service Hours:
Monday to Friday, 9:00 a.m. – 5:00 p.m. (UK time)

Saturday and Sunday: Closed

Response Time:
24–48 hours (working days)